Position Title: Clinical Account Representative
Position Overview: Are you ready to join a thriving company that’s making waves in the
wellness industry? Auro Wellness is expanding, and we’re looking for proven winners to be part
of our journey. As a Sales Relationship Representative, you’ll play a key role in delivering
exceptional wholesaler experiences, driving sales, and representing our innovative brand at trade
shows and industry events all over the US. This full-time position is perfect for someone who
thrives in a dynamic environment, loves to travel, and is passionate about health and wellness.

Why Auro Wellness? Auro Wellness is deeply committed to research and innovation.
Following 14 years of intensive research and rigorous testing, Auro Wellness introduced its
inaugural product, featuring a fusion of Auro’s multi-patented sub-nano absorption technology
and key ingredient, Glutathione. Glutaryl™ stands as the pioneering topical glutathione product
capable of providing systemic benefits through skin absorption. Our unwavering dedication
remains focused on pioneering advanced methods to empower our customers in attaining vibrant
health, all through products engineered to initiate healing from within.
We proudly offer a range of premium wellness and beauty care products, including Glutaryl™,
tailored to both healthcare professionals and beauty care enthusiasts.
Real wealth starts with your health. Revitalize your health and empower your body with Auro
Wellness. Learn more about us at www.aurowellness.com.

Key Responsibilities:
Sales Support:
o Engage with wholesalers to understand their needs and recommend tailored
product solutions, including Glutaryl™ and other wellness offerings.
o Drive sales through proactive outreach, follow-ups, and building long-term
customer relationships.
o Collaborate with the sales team to achieve and exceed individual and team sales
targets.

Trade Show Coordination and Attendance:
o Manage end-to-end logistics for trade shows, including booking venues, shipping
materials, and scheduling team travel.
o Represent Auro Wellness at trade shows, delivering compelling product
demonstrations and engaging with prospective customers in both healthcare and
beauty care industries.
o Collect and organize leads from events, ensuring timely follow-up and
relationship building.

Client Management:
o Serve as the primary point of contact for wholesale accounts, addressing inquiries
with empathy and professionalism.
o Resolve customer concerns promptly and effectively, ensuring satisfaction at
every interaction.

o Provide in-depth product knowledge, empowering customers to make informed
decisions about our beauty care and wellness products.
o Develop relationships with customer

Phone and Online Support:
o Respond to customer inquiries via phone, email, and online chat with accuracy
and efficiency.
o Troubleshoot and resolve product or order-related issues, providing clear and
actionable solutions.

Order Management:
o Oversee the end-to-end order process, ensuring accuracy and timely fulfillment.
o Assist customers with order placements, updates, and tracking.
o Address shipping or delivery issues, coordinating with relevant teams to resolve
them.

Team Collaboration:
o Work with the marketing team to develop engaging campaigns and promotions
for beauty and wellness audiences.
o Participate in strategy meetings to improve customer engagement and drive
growth.
o Share insights from customer interactions to inform product development and
service enhancements.

Qualifications:
 Experience: Proven track record in customer service or sales, ideally within the health,
wellness, or beauty care sectors. Experience in trade show coordination is a plus.
 Product Knowledge: Familiarity with beauty care and healthcare products is highly
desirable.
 Travel: Willingness and ability to travel for trade shows and events, including overnight
stays when necessary.
 Technical Skills: Proficient in Microsoft Office Suite, Google Workspace (Docs, Sheets,
etc.), and CRM software.
 Communication: Excellent verbal and written communication skills, with the ability to
connect with diverse audiences.
 Organization: Strong multitasking and organizational skills, capable of managing
multiple projects and deadlines simultaneously.
 Problem-Solving: Resourceful and solutions-oriented, with a proactive approach to
overcoming challenges.
 Interpersonal Skills: Positive attitude, team player, and customer-focused mindset.
 Adaptability: Thrives in a fast-paced, evolving environment and demonstrates flexibility
to meet changing needs.

Benefits:
 Competitive salary based on experience
 Comprehensive health insurance, including dental and vision
 401(k) with company matching

 Paid vacation and holidays
 Opportunities for professional growth and development
 A supportive, team-oriented work environment

Work Schedule:
 Full-time, Monday to Friday
 Availability to travel for trade shows and events

Compensation:
 Starting at $70,000 - $90,000 including base and commission
 Expected hours: Full-Time
 Bonus Package

Application Process: If you are a motivated individual passionate about customer service, sales,
and the opportunity to travel and represent a trusted brand, we encourage you to apply. Submit
your resume and cover letter detailing your relevant experience and enthusiasm for the role.

Join Auro Wellness, a company that’s redefining health and wellness. Be part of something bigger—a movement to empower individuals to heal, rejuvenate, and thrive!